SMTP (Simple Mail Transfer Protocol) Notification

The IB-21E can send email notification of printer events and errors using SMTP to up to two email addresses.  

When using SMTP notification, make sure that: 

Configuring SMTP Notification 

Configure the IB-21E SMTP parameters using AdminManager. 

  1. Run AdminManager. If you have not yet installed AdminManager, refer to Installing the Software Utilities. Or, you can run AdminManager directly from the IB-21E CD.
  2. On the main screen, double click the IB-21E you want to configure for SMTP. The Protocol Setup screen will open.
  3. On the Protocol Setup screen, click the SMTP tab (see below).

Figure 1. Configuring SMTP

  1. Check the Use SMTP Protocol checkbox.
  2. Obtain and enter the following information on the SMTP tab:
SMTP Server Name The name or IP address of the SMTP server. If you use the name, rather than the IP address, the DNS server address must be configured on the TCP/IP tab. See Assigning a DNS Server below.  
Sender Address The sender address that will appear as the sender in the email sent by the IB-21E. This will usually be the email address of the network administrator.
Recipient Address 1 (2) The email address of the recipient of email notifications sent by the IB-21E. You can specify up to two recipients.
Events See below.
Advanced See below.
  1. Click Recipient Address 1 (or 2) to open the Events sent to Recipient 1 (or 2) window (see below), and enter the following information (separately for each recipient):

Figure 2. Events Window

Available Conditions Highlight the events which will cause a notification email to be generated, then click to select.
Check Printer Every ... The interval in minutes that the IB-21E will wait before checking to see if one or more of the selected notification conditions has occurred. If a notification condition exists, an email will be send to the recipient(s) configured above. The default is 10 minutes.
  1. Click OK.
  2. On the SMTP tab, click Advanced, and enter the following information. 

Figure 3. SMTP Advanced Window

SMTP Port Number The port number for the SMTP server. '25' is the default port number for SMTP.
Signature If desired, edit the signature that is appended to the end of the email notifications. The signature is used to identify the IB-21E which generated the email.
  1. Click OK to close the Advanced window. 
  2. Click OK to accept your SMTP settings and close the Protocol Settings window.
  3. Review the Summary of configuration changes window that is displayed. Click OK to continue.
  4. A confirmation for resetting the interface card is displayed. Click OK to finalize the procedure.

Assigning a DNS Server

DNS (Domain Name System) is a set of protocols and services on a TCP/IP network which allows the use of user-friendly names rather than IP addresses.

If you entered the SMTP server by name rather than by IP address, you must also assign the DNS server address using the following procedure.
  1. In AdminManager, open the TCP/IP tab and click DNS.

Figure 4. The TCP/IP Tab

  1. In the DNS Settings window, enter the primary DNS Server address, e.g. '192.168.110.201;' and the secondary DNS Server address, e.g. '192.168.110.218,' if any. 

Figure 5. Assigning the DNS Server Addresses

  1. Click OK to close the DNS Settings window. 
  2. Click OK to close the Protocol Settings window.
  3. Review the Summary of configuration changes window that is displayed. Click OK to continue.
  4. A confirmation for resetting the interface card is displayed. Click OK to finalize the procedure.